Roku Error code 012 Troubleshooting | Error code 012 Fix

Roku Error code 012 is specifically an Ethernet-related error. This occurs in the Roku streaming devices. 

Ethernet is the traditional technology for connecting wired local area networks (LANs), enabling devices to communicate with each other via a protocol- a set of rules or common network language.

Likewise, when there is some issue happening inside the Roku streaming device relate to connection, Roku error code 012 generates.

To remove this type of Roku error code 012, you need to Verify that your Ethernet cable is securely connected to your Roku device & router. 

You may test with a second Ethernet cable if possible. If the cable is good, restart your Roku device & router.

Restarting your Roku device and router

Roku Error code 012 After checking the second cable as great, you need to restart Roku and router. For that follow the below steps:

  • To restart the Roku player, go to Settings > System > System restart. To restart Roku TV, go to Settings > System> Power > System restart. You can unplug the Roku device from the power source, wait a few moments, & then reconnect it.
  • To restart your router, check instructions from your ISP or router vendor. In some cases, you can simply unplug it & plug it back in, and in other cases, it may require pressing a reset button on the device. Both devices will take a few minutes for a complete restart.
  • If you have connected your Roku device long-ago with your router, it should automatically reconnect. 
  • If it failing to reconnect or you are setting up the Roku device for the first time then complete the network setup process.

This is the situation when your ethernet cable is not working and also a reason for the occurrence of Roku error code 012. If you use Roku box with ethernet cable & it experiencing problems with streaming content, perform a reset of device & ethernet connection.

Step 1

Turn on your television & your Roku digital video player.

Step 2

Roku Error code 012 Navigate the home screen on your Roku box and press up arrow button on your Roku remote for activating the menu bar. 

If Roku is malfunctioning and you are not able to access the home screen, hold down the reset button given on the back of your box. It would reset the device.

Step 3

Use the arrow button given on the remote for navigating to settings tab visible on the tv screen.

Step 4

Press the ok button on your remote after seeing the factory reset category option.

Step 5

Select the “Factory Reset” option again & press “OK.”

Step 6

Chose “Yes” & press the “OK” button when prompted to confirm your decision. The Roku device resets all your settings which also includes the configuration of the Ethernet connection.

Hope this all works for you in removing the Roku error code 012. Don’t forget to share your thought on this by commenting below. Ask questions in the comment section or contact us for the technical support solutions.