Restarting Your Roku Device- Roku Connected but Not Working
The Roku streaming device returns the error information of Roku connected but not working when it is not able to connect to the internet but the connection between your home router and Roku device is successful.
So, in this case, you must contact your Internet Service Provider (ISP) for help purposes when there is no internet connection. If your mobile phones or computers works properly and it approaches the internet but your Roku device still gives you the error, thus this means you have to restart your Roku streaming device for better working. So, you have to make sure that your mobile phones or computers have an Internet connection.
There are two ways to restart the Roku device.
- Press the home button on your Roku remote then move to the settings option and go to system & embrace the system restart. Call at immediately after this for help purposes.
- You can only power off your Roku device, unplug the power cable, and reconnect it.
Roku Connected but not working
Below are the steps that have to be followed to connect your Roku device to the router after the device setup was achieved and likewise to update your network connection.
- Press the home button by using your Roku remote.
- Scroll down & select.
- Immediately select the network from the list of menus.
- Choose the option to set up the connection. Check out the support help after calling.
- Select wired or wireless.
Call Toll-Free Numbers For Support
You can single out the wired option only when your Roku device is adaptable with having an Ethernet port. Once the network cable is connected from your home router to the Roku device, the internet connection has been made immediately.
For the wireless option, you need to take your home network from the list of available networks. You must enter the password when the internet connection has been established. Roku connected but not working problem occurs in the Roku device only when the connection between router and Roku device is successful but there is no internet connection to stream videos or music.
So now you have resolved this type of error. In case you further need any work compared to resolving this error or any other error, easily give us a call at the toll-free support number. We are having years of experience in the Roku domain, be it Roku errors, Roku setup issues, Roku not connecting with the internet, or any other, we have all the issues for you to get resolve for you.
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