Roku Help & Support

Roku Connected But Not Working

Are you facing Roku connection issues the Roku Connected But Not Working So, your Roku devices are connected but not working? There might be many reasons behind this.

Roku Connected But Not Working There might be issues with the Wi-Fi and internet signals on your Roku player. Below are the common troubleshooting steps in case Roku is connected:

Router Location
Roku Connected But Not Working Sometimes a little adjustment to the placement of a router in your home can make a big difference in router performance. It is best to keep the router as close to the middle of your home as possible. This allows equally distributed access to the Wi-Fi signal.
Placement of your Roku player
Tip number two you can do when your Roku is connected but not working properly does the placement of your Roku player in the right way.

Change the direction of your roku player, even a placement of a few inch in direction can improve your reception.

Roku Connected But Not Working If you possess a Roku 3 player, its best to connect it directly with your router via Ethernet cable.

The router’s firmware and driver and the router firmware need to be updated from time to time to get the stable performance of your Roku player. Check the website of Router manufacturer for regular updates to keep your router in optimal condition.
Connects to Wifi, but nothing works after that
Speed Check
Internet speed is a major factor that helps your Roku device work flawlessly. Different streaming channels need different minimum internet connection speeds.
Roku Connected But Not Working Fast internet connectivity will bring out the better video quality. Roku Com Support advises you to use a minimum of 3mbps to 9mbps speed for HD content.

Limitation of Devices

If you are streaming a movie while browsing the internet on your laptop, your kid is playing Xbox upstairs and your friend is doing a video chat in their bedroom – you get “loading, please wait” screen.

During the times when there is heavy internet usage in your home, shared bandwidth may eliminate. You can either build up the number of devices monopolize the bandwidth or invite everyone to the living room for a family movie night.
Roku Connected But Not Working If you reside in a compact residential area, you may see other wireless networks around you. It is advisable to stay on a separate channel to avoid interference & noise on your wireless network.

Channels 1, 6 and 11 are commonly advisable, because they have no overlapping frequencies.
You may see the details of changing the wireless channel setting in the user manual for your router. In some cases, you may need to update your wireless router’s firmware. Roku Connected But Not Working Check with your router’s manufacturer to verify that the latest firmware version is installed.
Disable Quality of Service (QoS)

Roku Connected But Not Working QoS helps track the traffic on your network and let your critical traffic take priority over non-critical traffic. A common example would be VOIP traffic. Details on disabling your QoS setting can be found in the user manual for your router.

Here are the facts which you should keep if you choose to get rid of Roku connected but not working issue:

· Always make clear you enter the Correct Name for your Wireless Network. Selecting the error oriented wireless network name will make your wireless network connection to fail. If you are not sure that your Roku device is hooked up to the exact network then all you require to do is get help to find your wireless network name.

· Remember to enter the password correctly. If you figure out that you have your wireless password, but nevertheless it’s not working then re-enter the password. It’s surprisingly easy to do a mistake while entering the password so make sure you remember the passwords. Passwords are case sensitives so do remember them. Press the shift button on the keyboard for a capital letter writing. If you don’t know the proper password, thus follow the below suggests:

1. Enter the same wireless password that you used to connect your computer or mobile device to your home network.

2. If you don’t know the password then simply visit the support site of your ISP or Roku Com Support and from there you will know specific techniques for restoring the password. Many times, you will see default password at the bottom of router, from there you will know it.

· One further reason can be with connectivity due to which your Roku is connected but not working and this could be of router issue. Check that your router is working perfectly or not. Connect your home network by using your computer or mobile device. Now try accessing the internet by introducing a site like Roku dot Com.

If you are connected to the internet by some other medium, thus it means that your router is successfully providing internet access & you can go to the next step. If you are not able to hook up to the internet, then restart your router before contacting your internet service providers.

· For convenient and stable operating, you should Recover the wireless signal strength of your router. If a password is correct & other devices can access the router, but your Roku is not connecting to your wireless network, the likely problem is with the strength of the wireless signal.

The wireless signal gets weaker when you take your Roku far from your router. Hurdles like walls and cabinets between your router & your Roku device can still reduce your wireless signal arising in Roku connected but not working issues.

· Make sure you do a restart of Roku and router. For doing this follow the below steps:
a) Go to settings>system>system restart for restarting your Roku. Unplug Roku from the power source and wait for a few moments and reconnect it.

b) Check instructions from your ISP for restarting your router. A simple thing you may unplug it or plug it back. This is the simplest way to restart any device. or you can press the reset button on the router. Both devices will only take a few minutes.

If you worked on Roku connection with the router then it can reconnect automatically but if it’s not reconnecting then first complete the network setup process. In this way, you can resolve your connectivity issue and there will be no situation like Roku is connected but not working in your location.

Call us for better Roku support than on another website. We are Roku experts who know what is best for your device working. We work for your device betterment and we know what it takes for your device to work like a new one. Simply call at our toll-free phone number given on our website.